For customers who require specific product support, PEC has established the MWare Helpdesk. This service is reserved for customers who need functional and technical assistance on MWare, during warranty period or after having signed an MWare maintenance and support contract.
For more information on terms and conditions of the MWare maintenance and support contracts, please contact your MWare Account Manager or implementation partner.
| Worldwide Technical Support : PEC info – MWare Helpdesk | |
| Operating hours : | 8:30
am till 6:00 pm, CET Monday through Friday, excluding Belgian national holidays |
| Phone : | +32 (0) 16 39 83 39 |
| Fax : | +32 (0) 16 39 83 69 |
| E-mail : | mware.support@pec.be |
| Operating Languages : | English, Dutch, French and German |
| Licensing : PEC info – MWare Licensing | |
| Operating hours : | 9:00
am till 5:00 pm, CET Monday through Friday, excluding Belgian national holidays |
| Phone : | +32 (0) 16 39 83 39 |
| Fax : | +32 (0) 16 39 83 69 |
| E-mail : | license.support@pec.be |
| Operating Languages : | English, Dutch, French and German |